Domestic Violence in Mauritius: What to Do in the First 24 Hours

Published · By Lex Aquila Secretariat · 5 min read

This is not legal advice. This guide is general legal information for Mauritius and does not replace a consultation with a lawyer who has the full context of your case.

In the first 24 hours after domestic violence, the priorities are immediate safety, medical care, a police report where appropriate, and preservation of evidence that already exists. Call police on 999 or 112 if danger is immediate; the Ministry’s free domestic-violence hotline 139 operates 24 hours a day for crisis support and referral. Do not delay leaving an unsafe place merely to collect documents or photographs.

Immediate safety first

Move towards a place where help is available: a police station, medical facility, trusted person or confidential shelter route. If children are present, tell responders where they are, whether anyone is injured and whether the abusive person has access to weapons, transport, school or childcare. Take medication, identification and a charged phone if they are within reach, but do not return for them during an active threat.

A shared device or account can reveal a location, search history or shelter conversation. Use a safer telephone if possible, review location sharing only when doing so will not trigger greater danger, and avoid posting where you have gone. The Police Family Protection Unit and Family Support Services can assist with shelter placement rather than requiring a victim to locate accommodation alone.

Reporting to the police and what to expect

State what happened in chronological terms and separate what you saw or heard from what someone later told you. Identify injuries, threats, children who witnessed events, damaged property, prior incidents and any protection order. Section 29 of the Domestic Abuse Act 2026 requires police to record the statement and enquire into reported offences, and provides an arrest power in specified circumstances.

The Police Family Protection Unit is a specialist branch with sub-units across Mauritius and Rodrigues. Its official services include complaint registration, shelter placement, assistance with court orders, referral and follow-up. A police report addresses the suspected offence; it does not necessarily file the separate District Court application described in our protection-order application guide.

Getting useful medical documentation

Seek treatment for pain, bleeding, breathing difficulty, head injury, strangulation symptoms, pregnancy concerns or psychological distress. Tell the clinician when the incident occurred, the symptoms and relevant history as accurately as possible. Some effects develop later, so return for care if new symptoms appear rather than assuming the first examination closed the issue.

Keep the medical certificate or report supplied, prescriptions, imaging or test documents, discharge note and receipts. Photographs can show change over time, but they are not a substitute for clinical assessment. A medical record proves what was reported, observed and treated; the court decides its weight alongside the rest of the evidence.

Evidence to preserve: messages, photos and witnesses

Save the full message thread with the account or number visible, original voice notes, call history, photographs of injuries or damage, and any doorbell or CCTV recording. Back up copies to a secure place that the abusive person cannot access. Note the name and contact details of a neighbour, relative, driver or colleague who directly witnessed part of the event.

Do not edit an audio file, add explanatory text over an original image or ask a witness to adopt your wording. If you need a working chronology, create it separately and link each entry to the untouched source. Avoid publishing allegations or images of children online; public circulation can expose a safe location, identify a child and complicate later evidential issues.

Emergency applications to the District Court

Under the Domestic Abuse Act 2026, a person who experienced domestic abuse and reasonably fears further acts may seek a protection order. If sworn facts show a serious risk of harm before the respondent can be heard, the District Court can issue an interim order, including through technological means. For related persons, an exclusion order (formerly the occupation and tenancy orders) may address the immediate right to remain in an owned or rented residence.

The Domestic Abuse Act 2026 has been in force since 14 September 2026, having been proclaimed under section 47 after assent on 20 July and gazetting on 21 July 2026. Its exclusion-order, technology-assisted filing and wider related-person procedures are now the operative route; review the current protection-order framework.

Support services and shelters

Family Support Services are the Ministry of Gender Equality and Family Welfare’s frontline one-stop services for domestic violence, child protection and family welfare. The official service includes psychological support, legal and court assistance, crisis response and placement with NGO-run shelters. Hotline 139 can connect a caller to support at any hour; child-protection concerns can also be reported on 113.

The police remain the correct emergency route when violence or an order breach is occurring. Counselling or mediation is not an emergency substitute and should not be used to press a victim into a joint meeting where safety or free participation is doubtful. If belongings remain at the residence, the operative Act allows an Enforcement Officer to accompany and assist collection after the relevant assessment.

Planning the next legal steps

Within the next day or two, assemble one page listing the people involved, key incidents, police references, medical visits, current orders, children’s arrangements and next court dates. Put the sealed order, identity and civil-status documents, lease or deed, school information and income records in separate groups. This allows a barrister to see whether the immediate need is criminal representation, a protection application, home occupation, custody or maintenance.

Do not assume that starting one process completes the others. A criminal enquiry is controlled by police and prosecutors; protective relief comes from the District Court; divorce and related provisional measures belong to the Supreme Court. If separation is contemplated, our guide to coordinating domestic violence and divorce explains those parallel tracks, while legal-aid information may be relevant where means are limited.

Further reading: Protection from domestic abuse for expats in Mauritius and Emergency occupation of the family home in Mauritius.

Frequently asked questions

Should I report to the police before seeing a lawyer?

If there is immediate danger, injury or an ongoing offence, contact the police first on 999 or 112 rather than waiting for a legal appointment. In a non-emergency, a barrister can help organise the account, but delay can risk safety and the loss of CCTV or other evidence.

What medical evidence do I need?

Seek treatment based on health needs and give the clinician an accurate history. Keep any medical certificate or report, prescriptions, imaging, discharge papers and unedited photographs; the record documents findings and treatment but does not by itself decide who caused the injury.

Where can I stay if I cannot go home?

Hotline 139 and Family Support Services can provide crisis intervention and arrange temporary shelter placement for victims and children, including through NGO-run shelters. The Police Family Protection Unit can also assist with placement; do not disclose the safe address to a person who may present a risk.

How Lex Aquila Advocates can help

Lex Aquila Advocates can review the first report, medical and digital material, identify the urgent order needed and coordinate any linked child or divorce application. This work is handled through the chambers’ family law and divorce practice. In an emergency call police first; for a legal consultation use use the enquiry form; enquire on WhatsApp; or call +230 5858 7956 · urgent matters.

The initial consultation is a fixed-fee conference, confirmed in writing when the appointment is made.

This is not legal advice. This guide is general legal information for Mauritius and does not replace a consultation with a lawyer who has the full context of your case.

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